Lovebrain Terms of Use

Welcome to Lovebrain

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which – together with our Privacy Policy – govern Lovebrain’s relationship with you in relation to this website.

These Terms of Use govern your access to and use of all Lovebrain websites, services, events, programmes, products, digital materials, subscriptions, and any other offerings provided by Lovebrain Ltd. By accessing or using any of our services, you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our services.

The terms “Lovebrain”, “we”, “our”, or “us” refer to the owner of the website: Lovebrain Ltd, registered at 180 Strand, London, WC2R 1EA. Company registration number: 11399490.

The term “you” refers to the user or viewer of our website. The term “student” refers to any individual who has expressed interest in, enrolled in, or purchased any Lovebrain product, course, or service.


1. Scope

These terms apply to all Lovebrain offerings, including but not limited to:

  • Live and online training programmes

  • Courses (self-guided or facilitated)

  • Events and retreats

  • Community memberships

  • Digital products

  • Recordings, toolkits, or content distributed via our platforms

By enrolling in, purchasing, or accessing any Lovebrain product or service, you accept and agree to be bound by these Terms of Use, as well as any specific terms provided at the point of purchase or outlined on relevant product pages.


2. Supplemental Terms

Some Lovebrain programmes, courses, or products may include their own specific terms and conditions, participation requirements, or additional disclaimers. These will be clearly outlined at the point of registration or purchase.

By enrolling, you automatically agree to any additional terms that apply to that specific product or service.


3. Non-Refundable Policy (Unless Otherwise Stated)

Unless explicitly stated in writing at the time of purchase, all Lovebrain products, courses, and services are non-refundable.

If a specific programme or product includes a refund policy, the eligibility criteria and terms will be clearly communicated. For details on refund exceptions for the Lovebrain Core Programme, please refer to Section 4.


4. Specific Terms – Lovebrain Core Programme (4-Day Training)

This section outlines the specific terms for participation in the Lovebrain 4-Day Cognitive Training Programme.

  • Naming: This programme may also be referred to as the Lovebrain, UltraBrain, Reset, or Rewire Programme.

  • Eligibility & Payment: Participation is granted upon full payment. Students may apply using a Subsidised Grant or Case Study Grant, which reduces the full programme fee based on specific eligibility criteria. These include pre-assessment suitability and consent to anonymised use of assessment data.

    • The Student applying for the Lovebrain training programme taking advantage of the Case Study Grant will receive a reduced cost to the full programme fee as outlined overleaf. The case study requirements are that the Student (i) applies and pays using one of the payment options overleaf at their first masterclass, (ii) is suitable for the programme subject to passing the pre-assessment, and (iii) allows their pre, during and post cognitive assessment results to be used in the case study, but no personal information will be shared.

    • The Student applying for the Lovebrain training programme and taking advantage of the Subsidised Grant may receive a reduced cost for the full programme fee, subject to their personal criteria. The case study requirements are as follows: (i) the Student applies and pays using one of the payment options provided at their first masterclass, (ii) the Student books in a consultation call, and (iii) the Student allows their pre, during, and post-cognitive assessment results to be used in the case study, but no personal information will be shared. Failure to enrol or complete the required steps to claim and reserve the subsidised grant as directed may result in the Student becoming ineligible for the grant.

  • 14-Day Guarantee: Students who have completed the full training and required evaluations may request a full refund within 14 days of course enrolment. Requests must be submitted via lovebrain.com/cancellation. Your cooling off period will be confirmed at the time of your application.

  • Day 1 Opt-Out: Students may request a full refund by 7pm on the first day if the core training techniques are shown not to work for them. Requests must be made in-person to a Lovebrain Facilitator and confirmed by email on the same day.

  • Important Note on Short-Notice Bookings: If you enrol in the programme and your course seat is confirmed within 14 days of the course start date, the 14-day cooling-off guarantee does not apply. By securing a place on a course beginning within this period, you acknowledge that you are forfeiting your right to cancel under the 14-day guarantee due to the short notice and limited availability. All other guarantees – including the Day 1 Opt-Out – remain valid.

  • No refunds permitted: No refunds will be granted under any other circumstances outside the terms explicitly outlined above. Full payment remains due regardless of programme attendance.

  • Rescheduling: Students may reschedule their programme date once free of charge within 12 months of their originally scheduled programme date. Additional reschedules may incur a £250 administration fee for each additional reschedule.

  • Cancellations by Lovebrain: If Lovebrain must change or postpone scheduled programme dates, students will be notified as early as possible and offered alternative dates within 12 months at no additional charge. This does not entitle students to cancel their agreement.

  • Terminations by Lovebrain: Lovebrain reserves the right to terminate a student’s participation at any stage of the application or training process. In such cases, Lovebrain will endeavour to refund all payments made by or on behalf of the student.

  • Participation Rules: Only the named student may attend. The Student is prohibited from sharing, teaching, training, reworking, remodelling, digitising, copying or redistributing any live or recorded training sessions, tools, methods, associated print and/or digital resources. If the student is found in breach of this, legal proceedings will be commenced for compensatory damages.

  • Emotional & Psychological Fitness: The programme includes emotionally reflective content. By enrolling, the student confirms they are psychologically and emotionally fit to participate.

  • Privacy & Respect: Students must respect confidentiality and refrain from promoting, soliciting, or selling anything to other students during or after the programme. Breaches of this agreement may result in removal from the programme without refund.

  • Results Disclaimer: Lovebrain makes no guarantees regarding individual outcomes. Results depend on the student’s own participation and application of the tools taught.

  • Liability: Lovebrain and its team shall not be held liable for any injuries, losses, or damages resulting from participation in the programme. In all cases, Lovebrain’s total liability is limited to the amount paid by the student for the programme.

5. Specific Terms – One-Day Recharge Event

Tickets for the One-Day Recharge event are non-refundable but transferable. You may reschedule or transfer your ticket to another Lovebrain student by emailing team@lovebrain.com at least 72 hours before the event. No late transfers will be accepted. Attendance is strictly limited to current or past Lovebrain students.


6. Community Participation & Conduct

Participation in any Lovebrain digital or live community (e.g. Circle platform, discussion boards, Telegram, Zoom calls) is subject to community guidelines. We reserve the right to revoke access without refund for any conduct that violates our values, including but not limited to:

  • Disrespectful or disruptive behaviour

  • Breach of confidentiality

  • Harassment or self-promotion

7. Lovebrain University Access

Access to Lovebrain University Community memberships (Essential, Premium, VIP, and Ultimate) is granted after completing the core 4-day programme:

  • Due to the digital nature of the content, membership fees are non-refundable and cannot be paused, frozen, or extended.

  • Accounts are individual and must not be shared or duplicated.

  • Members grant Lovebrain a licence to display their content within the platform 

  • Recording, screenshotting, or sharing any platform content externally is strictly prohibited.

  • Pricing and terms are subject to change with notice.


8. Student/Customer Conduct and Confidentiality

Lovebrain takes the well-being of its students very seriously. By enrolling in any Lovebrain programme, course, or community space, you agree to:

  • Respect the privacy and confidentiality of other students.

  • Refrain from promoting, selling, or pitching products or services to other students during or after your participation.

  • Avoid soliciting business or opportunities from fellow students.

Lovebrain reserves the right to suspend or revoke access without refund if a student is found in breach of this agreement.


9. User Account Responsibility

Some Lovebrain services may require you to create an account (e.g. for access to our Circle community or digital learning platform).

You are responsible for maintaining the confidentiality of your login details and for all activity that occurs under your account. If you suspect any unauthorised use, you must notify us immediately. 

Lovebrain is not liable for any charges incurred due to your failure to manage your account. Refunds will not be issued in cases where you have not cancelled or updated your account in time.


10. Medical Disclaimer & Participant Responsibility

Lovebrain courses, events, and digital tools may include practices such as breathwork, guided visualisation, sound frequency stimulation, and other body-mind techniques.

These are not medical or psychological treatments. By participating, you confirm that:

  • You are physically and mentally fit to take part.

  • You understand these tools are not a substitute for professional medical advice or therapy.

  • You voluntarily accept all risks involved in participating.

If in doubt, please consult a medical or mental health professional before enrolling.

Participation is entirely voluntary, and you assume all associated risks. Lovebrain strongly recommends consulting a qualified healthcare provider before beginning any cognitive or breathwork-related practices, especially if you have a medical or mental health condition. 

By using any Lovebrain service or product, you waive all claims for injury, loss, or damages resulting from your participation.

11. Dubai & UAE-Specific Terms

Lovebrain Ltd (UK) is currently managing all operations and payment processing while our UAE entity is being finalised. Customers in the UAE will soon have the option to pay through our UAE-licensed company.

  • Payment and Currency: Payments are currently processed securely in GBP (£) and converted from AED at the prevailing exchange rate. The final charge may vary based on your card provider’s conversion fees. Contact team@lovebrain.com for receipts or support.

12. Privacy and Data Protection

We take student privacy seriously and comply with applicable data protection laws, including:

  • The UK GDPR and Data Protection Act 2018

  • Regulation (EU) 2016/679 (General Data Protection Regulation)

  • UAE Federal Decree Law No. 45 of 2021 on the Protection of Personal Data for users accessing our services from the United Arab Emirates

We only collect and process personal data required to deliver our services. Data may be stored and processed outside your country of residence, including the UK, EU, and UAE, with appropriate safeguards. 

You have the right to access, correct, or request deletion of your data at any time. For support, email team@lovebrain.com.


13. Content Ownership & Limited License

All content, materials, and intellectual property provided through Lovebrain – including videos, worksheets, visuals, recordings, text, and course content – are the property of Lovebrain Ltd or its licensors. You are granted a limited, non-transferable, non-exclusive licence for personal use only.

You may not:

  • Share, resell, reproduce, or redistribute content

  • Use any Lovebrain materials for commercial or educational training without written permission

  • Alter, adapt, or republish materials without prior written consent and appropriate credit

While our methods are grounded in scientific research, they reflect Lovebrain’s interpretation and application of that research. We do not claim to offer universal or definitive medical, therapeutic, or psychological guidance.


14. Third-Party Content & Links

Lovebrain websites and materials may include links to third-party websites or services. We do not control or guarantee the accuracy, reliability, availability, or safety of any third-party content, products, or providers.

By using such links, you acknowledge and accept that:

  • Lovebrain is not responsible for the content, services, or conduct of any third party

  • Any personal information you share with third parties (including payment or login details) is done entirely at your own risk

  • You waive any claim against Lovebrain relating to your interaction with third-party links, websites, or content

We strongly encourage you to perform your own due diligence before engaging with any external sites or providers.


15. Limitation of Liability

By using any Lovebrain product or service, you agree to release and hold harmless Lovebrain Ltd and its team from any liability, claims, or damages arising from your participation. All activities are undertaken voluntarily and entirely at your own risk.

If any clause of this agreement is deemed unenforceable by a court or tribunal, you agree that Lovebrain’s total liability for any claim shall not exceed the total amount you have paid to Lovebrain for that programme or service.


16. Modification of Terms

We reserve the right to update these Terms of Use at any time. The most current version will always be available at lovebrain.com/terms. Continued use of our services following any updates constitutes acceptance of the revised terms.

17. Governing Law

These terms are governed by the laws of England and Wales. Any disputes shall be handled in the jurisdiction of the English courts.

18. Contact

For questions, support, or complaints related to these terms, please contact us at: team@lovebrain.com